What are the 3 bolts/screws under the wok burner for? The three bolts regulate the balance between air and gas in your HOT WOK burner. When adjusted correctly, you will get a stable blue flame with only a small yellow tip. This applies to all HOT WOK burners, including the HOT WOK Basic 10 kW, HOT WOK Original 7 kW, HOT WOK Pro 12 kW, and HOT WOK Double 2x10 kW.
How do I adjust the 3 bolts correctly? Start by making sure the bolts are only lightly screwed into the thread. Then turn on the gas, ignite the burner with a lighter or a match, and carefully tighten the bolts until the flame becomes steady and blue.
Why is the flame yellow or uneven? A yellow or uneven flame is usually caused by an incorrect air/gas ratio. Try loosening or tightening the bolts slightly until you achieve the desired blue flame.
What should I do if the flame becomes too small? If you tighten the bolts too much, the flame will be too small, and gas may escape under the burner, causing a “roaring” sound. Immediately turn off the gas, open the bolts again, and readjust.
Why must each burner be adjusted individually? The pressure in valves, regulators, and gas cylinders may vary. Therefore, each HOT WOK burner requires its own adjustment to achieve the optimal flame.
What should I check if the flame is still not correct?
Is the gas cylinder empty? → Refill or replace it.
Is the gas hose bent or damaged? → Straighten it and check for defects.
Is the burner damaged or dirty? → Clean the holes with a stiff brush or sponge.
Who do I contact if the problem continues? If the above advice does not solve the issue, please contact our customer support at hotwok@hotwok.com
Adjusting HOT WOK burners
What are the 3 bolts/screws under the wok burner for?
The three bolts regulate the balance between air and gas in your HOT WOK burner. When adjusted correctly, you will get a stable blue flame with only a small yellow tip. This applies to all HOT WOK burners, including the HOT WOK Basic 10 kW, HOT WOK Original 7 kW, HOT WOK Pro 12 kW, and HOT WOK Double 2x10 kW.
How do I adjust the 3 bolts correctly?
Start by making sure the bolts are only lightly screwed into the thread. Then turn on the gas, ignite the burner with a lighter or a match, and carefully tighten the bolts until the flame becomes steady and blue.
Why is the flame yellow or uneven?
A yellow or uneven flame is usually caused by an incorrect air/gas ratio. Try loosening or tightening the bolts slightly until you achieve the desired blue flame.
What should I do if the flame becomes too small?
If you tighten the bolts too much, the flame will be too small, and gas may escape under the burner, causing a “roaring” sound. Immediately turn off the gas, open the bolts again, and readjust.
Why must each burner be adjusted individually?
The pressure in valves, regulators, and gas cylinders may vary. Therefore, each HOT WOK burner requires its own adjustment to achieve the optimal flame.
What should I check if the flame is still not correct?
Is the gas cylinder empty? → Refill or replace it.
Is the gas hose bent or damaged? → Straighten it and check for defects.
Is the burner damaged or dirty? → Clean the holes with a stiff brush or sponge.
Who do I contact if the problem continues?
If the above advice does not solve the issue, please contact our customer support at hotwok@hotwok.com